VOTE ELO ROOFING FOR BEST OF BOLD CITY IN ALL 3 CATEGORIES! ROOFING, RESTORATION AND HOME REPAIR/REMODELING!

Customer Reviews

We use your input to improve and perfect our roofing services

Elo Roofing
4.7
Based on 112 reviews
powered by Google
Felicia Payne
Felicia Payne
18:49 10 Jun 24
I had to take a long time to write this review because I was so disheartened by my experience. It was a frustrating and costly ordeal that fell FAR short of my expectations. I would strongly advise against using Elo Roofing for any roofing needs.My experience with Elo Roofing was deeply disappointing for several reasons. Despite our agreed-upon terms originally, I was shocked to discover an additional $3,000 charge on my bill. We were quoted ~$14,000 (which was fair with the other quotes we got!) but we ended up paying ~$17,000. Unfortunately, the problems didn’t end there.Poor Protection and Cleanliness- The workers failed to cover my pool during installation of the roof, leading to significant debris contamination, along with a brand new pool filter destroyed and not taken responsibility for.- Nails were literally flowing out of my gutters, there were piles of nails underneath them after every rain storm. Rolls of nails were left in our yard.- Almost a year later, we continue to find nails throughout our property. We constantly get flat tires and have to pick up nails off the ground. I'm afraid to walk in my yard with bare feet.Incompetent Workmanship:- The lack of expertise among the workers necessitated a COMPLETE roof redo.- Materials I had already paid for were carelessly discarded.- Our gutters are now crooked and pooling since they did our roof.- Our Lanai has a leakProlonged Construction and Mess:- Despite the small size of our roof, the construction dragged on for four grueling days of misery and our pets being scared because of all the banging on the roof.- Trash was left everywhere during those four days and remained afterward.Unprofessional Behavior:I was truly embarrassed to have these workers in my driveway all week long as a new homeowner and new to my neighborhood. This is not the impression I want to put out. They had the most stereotypical dilapidated van which I typically wouldn’t judge.-They tell you verbal statements that are actually just lies according to the paperwork.- Our salesmen, Sam and CJ, took us out to dinner afterward, but we later realized this was an attempt to placate us after a botched job.- They pestered us to put their sign back up in our yard after we removed it to mow our grass.Save yourself frustration, financial loss, loss of time, and potential hazards by choosing against ELO roofing. And the most important part, your peace of mind.Things to note: Sam and Cj are ridiculously nice to get you to choose them. We had three other quotes on our roof and we decided to go with Elo because we thought they were professional when it was actually quite the opposite. They are very welcoming to young naive new homeowners. They are dangerously nice and use it as a weapon to profit off of you. I wish my review could do more justice to how bad of an experience I had.
Stan Halter
Stan Halter
20:57 04 Jun 24
We are so happy we worked with Elo Roofing. Ryan came out and got us a quote quickly. The job took only a day and Nicole helped keep us updated as we had a little delayed start due to Rain. Overall the roof looks excellent and we are really happy with what they did.
liz tallarico
liz tallarico
13:41 22 May 24
When I called Elo Roofing, Gary Korb their representative came to my house. I knew nothing about replacing a roof.Gary was professional, patient with my many questions and above all,a great ambassador for his company.lI am happy with my new roof and how I was treated by the whole team at Elo Roofing.
Erika Bailey
Erika Bailey
13:39 24 Apr 24
There were some issues with the roof but they were all dealt with expeditiously and with fantastic customer service! Thank you ELO Roofing!
Amy Gentry
Amy Gentry
13:26 29 Feb 24
We were pleased doing business with Elo Roofing. From start to finish, they handled all aspects of removing and replacing our roof in a timely and professional manner.Our salespeople, Sam and CJ made themselves available to promptly answer our questions throughout the project - Sam even helped on his day off. The roofers worked efficiently and the new roof looks great. The clean-up was also excellent. Everyone we interacted with, including Nicole at the office, was dedicated to customer satisfaction. Thank you!Tim and Paula
Jimmy Vaningen
Jimmy Vaningen
22:27 15 Jan 24
They are the best around. Very helpful and know their product.
robert bryant
robert bryant
19:50 02 Jan 24
Amanda and Darrius has outstanding customer service. They made the whole process pleasant during the roofing being built. Elo workmanship was excellent. They built the roof in a day. My and I thank you all for everything.
John V
John V
14:54 25 Dec 23
Elo Roofing Palm Coast, Project coordinator Nicole. WONDERFUL JOB. Looks great and clean up was excellent. Fair prices and 6-month in house Interest-free financing plan available. Again a great job
Sarah Decker
Sarah Decker
15:39 13 Dec 23
Great customer service. Jared and Amanda made the process so easy and smooth and were always available to answer any questions we had. Would highly recommend.
Andrew Klufas
Andrew Klufas
19:14 29 Nov 23
Working with Mark Jacobbi was a PleasureHe kept us informed and updated from start to finish.Crew of 5 very Experienced Roofers showed up and completed the project with clean up in one day.This is a Professional organization!Job Well Done!
Cindy Rider
Cindy Rider
01:49 16 Nov 23
From day one communication and updates were daily. Amanda was very friendly and helpful with all construction and delivery updates. Jeff was always available to answer any questions and was physically at work site daily .I was very impressed with the construction crew, they very courteous and kind. Extra care was taken to cover my flower beds to protect from damage and debris and all sidewalk were kept clean and clear of construction debris. Highly recommend ELO Roofing.
Luis Paz
Luis Paz
14:41 27 Sep 23
Ryan Boyd September 2023This is a review of Ryan as a roofing contractor from ELO Roofing.He was asked to perform a roof inspection to determine to what extent the roof was damaged and needed replacement or repair.First impression. He was Well groomed, well presented, courteous, willing to listen to our concerns, and only after listening, he proceeded to elevate his ladder to perform the inspection.Upon completion, he sat down with us and reveled his findings. It was immediately apparent that he has a vast knowledge of the trade and explained with details, the damages he had identified and a strong recommendation for a new roof. Explained every detail without ever excerpting undue pressure on us to accept what he was saying or to sign any contract.He also explained the various options of roofing materials available and recommended what would be best for us.Soon, we arrived a the conclusion that a new roof was needed and that he was the right contractor to install it.And when the time came to execute the build, he personally visited the site twice. On the first time we was observed with the magnetic rake going all around the house collecting stray nails. On his second visit, he was observed picking up debris and putting it in the dumpster.Ryan Boyd is an outstanding employee, he is dedicated, thorough and he is a man if integrity.
Andi Wallace
Andi Wallace
09:40 18 Sep 23
I wanted to share my wonderful experience with Elo Roofing from start to finish!. Mark arrived the same day I phoned, went over installation details, timing and pricing, he was great! I had an insurance claim with Hurricane Ian, and Elo (especially Amanda) took care of additional paperwork for me, an absolutely seamless operation! I was out of town the week the insurance inspector came and Mark met him at my home to give him access and point out any hidden damage (over and above service!) They showed up when scheduled and put a beautiful new roof on my house in a day and a half. Cleanup was immaculate; I've never found one nail. Would recommend this excellent company to anyone who doesn't want to go thru the hassle of obtaining numerous quotes. They were the best price and gave me the best job, you don't have to look any further!!
See All Reviews
js_loader

Hire a Team of Roofing Professionals You Can Trust